NDIS support you can see, from people who stay accountable
United As 1 is your NDIS provider, not a matching website. Your service agreement is with us, our office arranges and backs up every worker, and the United As 1 app shows you, your family and your coordinator what is happening, as it happens.
Self-managed, plan-managed and NDIA-managed participants welcome.
Your support today
OM
Omar is coming at 9am
Personal care · That is in 40 minutes
On the way
With you
Finished
Yesterday's session
LA
Lena wrote a note
Read it, then confirm or ask a question
To check
Your goals
Cook a meal on my own
Good progress · 6 sessions this month
Updated by Omar
An example of the United As 1 app, with made-up people
Registered NDIS Provider
Registration 4-JKMLEEJ
Your agreement is with us
Not with an individual worker
Screened, trained workers
NDIS Worker Screening on every worker
See every session
In the United As 1 app
Why United As 1, not a matching website
One local provider, responsible for your support from start to finish
Online matching websites connect you with support workers and leave much of the rest to you. United As 1 is a registered NDIS provider in Western Sydney: we arrange your support, stand behind every worker and stay accountable.
How online matching websites work varies from one to another. Check each one's own terms.
The United As 1 app
Everything about your support, in one place
You don't have to chase anyone to find out what's happening. With the United As 1 app you can see it for yourself, and so can your family and coordinator, if you choose.
Who's coming, and when
Your week at a glance, with your worker's name and photo.
When they arrive
See when your session has started and finished, on the day.
What happened
Read each session's notes and confirm them, or tell us something isn't right.
Your plan and goals
Your support plan, and how you're tracking towards your goals.
Your invoices
Every invoice, what it covers and whether it's paid.
Ask us anything
Message the office, ask to move a session or raise a concern.
Good morning, Amira
Saturday 11 October
Needs you
Check yesterday's session notes
1 thing to do
Today
9am · Omar is coming
Personal care · 3 hours
Your goals
Cook a meal on my own
Good progress
Invoices
Nothing owing
Last paid 3 October
Who we help
Built for everyone around the person we support
Coordinators and plan managers
Fewer phone calls, invoices on time, progress you can see.
Find out more →Our NDIS services
Support for daily life, community, skills and work
United As 1 is registered for these ten supports. Not sure what you need? Call us and we'll work it out with you.
Personal care
Showering, dressing and getting ready for the day.
Daily living
The everyday tasks of running your home and life.
Household tasks
Cleaning, laundry and jobs around the house.
Community participation
Getting out: shopping, appointments, sport, friends.
Group and centre activities
Activities with others, in a group or at a centre.
Innovative community participation
New ways to take part that suit your interests.
Life skills
Cooking, budgeting, travel and looking after yourself.
Life stage and transitions
Leaving school, moving house, starting something new.
Finding and keeping a job
Support to find work, start and keep going.
Travel and transport
Getting to appointments and activities.
How it works
Getting started is simple
Sound is off until you tap the speaker. Every step is also written on screen. Use the controls to pause, or to watch it again.
1
Get in touch
Call, email or sign up. We'll talk about what you're looking for, with no pressure.
2
Tell us about you
Your goals, the support you'd like and what helps. In the app or over the phone.
3
Agree your plan together
Your service agreement and support plan, written with you. Take your time.
4
Meet your worker
We introduce your worker before your first session. Then your support starts.
Where we support people
Penrith
St Marys
Mount Druitt
Blacktown
Parramatta
Liverpool
And across Western Sydney and NSW.
See the areas we cover →
Support workers: work with an office that has your back
Shifts offered in the app, support plans before you arrive, and pay documents prepared for you. No invoices to chase.
Not sure where to start?
Call us for a friendly chat about what you're looking for. There's no pressure to decide, and we're happy to talk with your family or coordinator too.